Get In Touch

Have questions about the Discretionary Powers Tracker? We're here to help you navigate transparency and accountability in government.

Visit Us

Government Complex
Road Town, Tortola
British Virgin Islands
VG1110

Call Us

Main Line:
+1 (284) 468-2000

Support:
+1 (284) 468-2100

Email Us

General:
info@govportal.gov

Support:
support@govportal.gov

Office Hours

Monday - Friday:
8:00 AM - 4:30 PM

Weekend:
Closed

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Frequently Asked Questions

Quick answers to common questions about the Discretionary Powers Tracker

Government officials can access the system through their departmental credentials. Public users can search published decisions through our Public Search portal without requiring an account.

The public can access approved discretionary power decisions, their justifications, relevant legislation references, and decision timelines. Personal information and sensitive details are protected according to privacy laws.

The average review time is 4-5 business days for standard submissions. Complex cases requiring additional documentation or legal review may take longer. You'll receive notifications at each stage of the process.

For technical issues, contact our support team at support@govportal.gov or call +1 (284) 468-2100. Our technical support hours are Monday-Friday, 8:00 AM - 4:30 PM.

Visit Our Office

Located in the heart of Road Town, our office is easily accessible by public transportation and offers parking for visitors.

Office Hours & Contact
Monday - Friday
8:00 AM - 4:30 PM
Lunch Break
12:00 PM - 1:00 PM
Public Holidays
Closed
Emergency
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Government Complex

Road Town, Tortola
British Virgin Islands